Shipping policy

Thank you for choosing Tuck Street! We aim to provide you with an exceptional shopping experience, including efficient and reliable shipping services. Please take a moment to review our shipping policy.

Order Processing Time:

  • Orders are typically processed and dispatched within 12-14 business days after the purchase is made.
  • Please note that orders placed on weekends or public holidays will be processed on the next business day.
  • All cotton and satin products take 14 days for production and from 10 to 20 days for shipping.

Shipping Methods and Timelines:

  • We offer several shipping options based on your location and preferences.
  • Please note that delivery times might vary due to unforeseen circumstances or during peak seasons.

Shipping Rates:

  • There are no shipping rates, that means Free Shipping over $75 purchase or more.

International Shipping:

  • For international orders, additional customs and import duties may apply. These charges are the responsibility of the customer.
  • Delivery times for international shipments may vary due to customs clearance procedures in the receiving country.

Order Tracking:

  • Once your order is shipped, you will receive a confirmation email containing a tracking number.
  • This tracking number allows you to monitor the progress of your package.

Address Accuracy:

  • Please ensure that your shipping address is accurate and complete to avoid any delays or misdeliveries.
  • Tuck Street will not be responsible for packages delivered to an incorrectly provided address.

Order Status and Support:

  • If you have any questions about your order, shipping, or delivery, please don’t hesitate to contact our customer support team. We are here to assist you throughout the process.

Returns and Refunds:

  • Please refer to our Return Policy page for information regarding returns, exchanges, and refunds.

Note:

  • Shipping policies are subject to change, and any updates will be reflected on this page.

At Tuck Street, we strive to make the shipping process as smooth and transparent as possible for our customers. If you have any further queries or need assistance, please feel free to contact us: support@tuckstreet.com.